If any of you would like to donate your broken watch to this cause please contact me I would like to compare my findings with your watch. I'm at lest hoping they will look into this and fix this problem for future watches. I am going to contact Fitbit again with my findings and see what they have to say. Not unless you get a new OLED screen that would work with the Fitbit. From the heat and cold expending and contracting the metals I believe some traces broke. I'm in and out a lot (Summer and winter) also have air conditioning in the Summer.
I bought this Fitbit in February used it year around til March-April (just over a year) when it started getting lines. Only thing I could find using my microscope for SMD soldering is some thing that appears like broken traces inside the OLED screen. It wasn't very helpful for me but I could see a little bit inside and how it was held together. Only site I found any picture inside the Charge 2 was from this Site. I started looking for someone that has taking about a Charge 2 before with some sort of tare down instructions. Then I was thinking about trying to fix my old one. I didn't take the offer and I bought it from somewhere else with a longer extended warranty for a cheaper price.įorth: Once I received my new Fitbit 2days later. Then offered me a new one with a 25% discount. Third: Will Fitbit do anything for me? I contacted Fitbit. (I say should see you may not if your screen is really bad) You should see the Fitbit logo come on the screen with the version numbers below. Then push the button until you fell it vibrate. If you want to try a reboot your self plug your Fitbit in the charger and plug the USB into a power source. "Might work" HAHA No its dead pixels opposite of when you have a tiny dot on your HDTV screen that is always black. Second: What can I do about it? Only thing I found was to reboot it. Couldn't find much (big surprise) besides a lot of people having the same problem with the Charge 2 and a few others. once about 50% of the screen was unreadable I thought I would see if there was anything I could do about it. I took very good care of my Fitbit I thought and didn't know why It started. Everyday another one would show up sometimes more then one a day. So about 13 mounts after buying my first Fitbit I started getting lines that went across the screen.
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